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Lightstep

Lightstep helps developers navigate their increasingly fragile software systems, so that when there’s an issue, they can find out what’s happening and why, fast. From healthcare and transportation to education and business, virtually every aspect of modern life is built on a layer of code. So developers today no longer have the luxury of moving fast and breaking things. We worked with Lightstep to create a brand that could cut through the complexity of the observability space with approachability and ease.
Positioning statement "To clear the way for developers to build a better future" with notes on each phrase

Identity

The mark exists in a constant state of evolution and transformation, offering a nod to the ever-changing nature of these technology systems. Angular and geometric, its exterior takes on endless variations. Yet for every shape it takes, there is always an insight to be found within.

Lightstep mark: a black wireframe polygon with a green dot at its center
Grid of Lightstep mark variations: differently shaped wireframe polygons, each holding a green, yellow, pink or blue dot

The silhouette of our evolving polygon became a core brand element to visualize a sense of relief from noise and complexity. Simple and flexible, these shapes easily adapt to become containers for artwork, text, floods of color and more. The palette is kept to just four brand colors, reinforcing the idea of clarity with optimism and delight.

Street hoarding with a yellow Lightstep panel reading "Simple observability for deep systems" beside clusters of colored dots

With a product that centers on dashboarding, data flow and statistics, Lightstep’s illustration style needed to balance technical detail and playful abstraction. Motion and interactivity were core to our approach, bringing the brand to life across applications and interfaces.

Three Lightstep website screens, including "Full-context observability at any scale" and "Resolve issues 50× faster"
Three Lightstep website screens: "Stop guessing and get back to building", a customer video, and a workflows section
Three Lightstep website screens: a customer quote with video, a leadership team grid, and "Get started in minutes"
Phone screen of the Lightstep homepage: "Stop guessing and get back to building" above a wireframe cube with a chart
Phone screen of "Our approach to observability" with three icon-led features on a yellow polygon

Press & Awards

Brand New

Brand New

Featured, 2019

Since launch

Acquisition

Acquired by ServiceNow

2021

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