Privacy Policy

When we refer to "Upperquad," "we," "us," "Company" and "our," in this Privacy Policy, we are referring to Upper Quad LLC, a California Limited Liability Company. We provide creative services, brand, strategies, motion, interactive, development and films for an international market.

This Privacy Policy applies to Upperquad website (upperquad.com) as well as websites that we create that refer back to it ("Sites"). This privacy policy does not apply to services or sites that have separate privacy policies that do not incorporate this privacy policy. It does not apply to services or sites we create for our clients.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE OUR SITES.

We can be reached by email at privacy@upperquad.com or by phone at +1 415 424 4330

While using our sites, we may collect certain information that can be used to contact or identify you ("Personal Information"). We collect the following types of Personal Information:

Information that you directly provide to us, for example, if you send us an email, apply for a job, or follow us on social media. This data may include, for example, your name, email address, public social media usernames, and any other data you provide, which may be personally identifiable either on its own or in combination with other data. We may also retain a log of all communications with you in order to have a history of our past communications and to better serve you.

Information about your computer hardware and software which is automatically collected. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website. We keep track of the websites and pages our users visit, in order to determine what services are the most popular.

We use Google Analytics on our Sites to help us understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. The data collected includes your IP address (anonymized), browser type, device information, pages visited, time spent on pages, and referring URLs. Google Analytics uses cookies to collect this information. Google may use this data to contextualize and personalize ads on its own advertising network. You can learn more about how Google uses data at https://policies.google.com/privacy. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

Manage recruitment for employment and assignment. We save the personal information you provide us with in order to be able to communicate with you during the recruitment process and to be able to evaluate your suitability for a position or assignment at Upperquad.

Contact partners, clients, potential clients and suppliers. We process contact details in order to be able to communicate with partners, clients, potential clients and suppliers.

Process legal obligations. Necessary processing for fulfillment of the company's legal obligations according to legal requirements, judgement by court or decision by authority.

Upperquad discloses information we collect as follows:

Within the Company. We may use information that we collect or that you provide internally, through Upperquad or its parent, subsidiaries, successors, assigns or affiliates, which may change if we acquire, or are acquired by, another company.

To Third Parties. We may disclose your information to third parties (including, technology partners, publishers and administrative service providers) to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Upperquad, and they are required to maintain the confidentiality of your information. Upperquad does not sell, rent or lease its customer lists to third parties. We never sell your personal data.

As required by law. Upperquad may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to conform to legal requirements or comply with a legal process; protect and defend the rights or property of Upperquad; and/or detecting, preventing, reporting and responding to fraud or abuse.

We'll treat your personal information as confidential, but any additional material you send to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and nonproprietary.

Our website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Some cookies are "persistent" in that they remain on your hard drive until deleted. Other cookies are "temporary" in that they are removed when you leave the site or close your browsing session.

You have the ability to accept or decline cookies, if they are used, by clicking in the appropriate consent box on our website. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or websites you visit

By providing your email address to us, you expressly consent to receive emails from Upperquad. We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us.

We will not send you marketing messages if you have opted out of them. You may opt out of email or other communication at any time by sending an email to privacy@upperquad.com or by following the unsubscribe link provided in any email we send. We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission.

The security of your information is important to us. We have adopted commercially reasonable technical, physical and administrative procedures to protect the confidentiality of the information that we collect via the Sites. There are security and privacy limitations inherent to the Internet which are beyond our control; and security, integrity, and privacy of any and all information and data exchanged between you and us through our Sites cannot be guaranteed. If you have any questions about our policy or security, you can contact us at privacy@upperquad.com.

Your data may be stored and processed in the United States or any other country where we or our service providers maintain facilities. By using our Sites, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country.

California Privacy Rights. Under the California "Shine the Light" law, California residents may opt-out of a company's disclosure of Personal Information to third parties for its direct marketing purposes. As detailed above, you may choose to opt-out of our sharing of your Personal Information with third parties for marketing purposes at any time by submitting a request to us by email or phone. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.

Our Sites are not intended for use by persons under the age of thirteen and we do not employ advertising targeted towards children under the age of thirteen. We do not knowingly solicit or collect information from or about children under the age of thirteen. If you believe that your child has submitted Personal Information to our Sites and you would like to request that such information be deleted, you may do so by emailing privacy@upperquad.com. Further, in accordance with law, when a visitor files a complaint online and indicates an age under thirteen, no personally identifying information will be collected in conjunction with that submission.

You may update information you provide us or ask for a copy of it by contacting us directly at privacy@upperquad.com.

Our Sites contain links to other websites. Our privacy policy applies only to our websites, so if you click on a link to another website, you should read their privacy policy to understand your rights and setting options for protecting your privacy. Upperquad is not responsible for personal data obtained in connection with information made available on social media such as Twitter, Facebook and Instagram.

Our Sites use plugins from the video portal YouTube. The service is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages with an embedded YouTube video, a connection to the YouTube servers will be established. The YouTube server informs you which of our pages you have visited. We use privacy-enhanced URLs. This means that your personal data will not be passed on to YouTube unless you click the "Play" button. If you are logged into your YouTube account, activate YouTube in order to link your display behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. Further information on how YouTube handles user data can be found at: https://policies.google.com/privacy

Our Sites use plugins from the Vimeo. The service is operated by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. If you visit one of our pages that is equipped with a Vimeo plugin, a connection to the Vimeo servers will be established. The Vimeo server informs you which of our pages you have visited. Vimeo also receives your IP address. This also applies if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA. If you are logged into your Vimeo account, activate Vimeo in order to link your display behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account. You can find further information on the handling of user data in Vimeo at: https://vimeo.com/privacy.

Our Sites are hosted on Netlify, Inc. Netlify may collect and log certain information about visitors to our Sites, including IP addresses, browser types, and access times, as part of their hosting services. When you submit information through our contact forms or newsletter signup, this data is processed and stored by Netlify Forms. You can learn more about Netlify's privacy practices at: https://www.netlify.com/privacy/

We use Amazon CloudFront, a content delivery network (CDN) operated by Amazon Web Services, Inc., to deliver video and media content on our Sites. When you access media content, your request may be routed through CloudFront servers, which may log your IP address and other request information. You can learn more about AWS privacy practices at: https://aws.amazon.com/privacy/

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our Sites do not currently respond to Do Not Track signals. However, you can opt out of Google Analytics tracking as described above.

We may find it appropriate or necessary, or may be legally obligated, to update this Privacy Policy from time to time. Updates will be made to this web page and the most recent update was made on January 30, 2026.

Any controversy or claim arising out of or relating to this Privacy Policy, or the breach thereof, shall be settled by arbitration administered by the JAMS Safe Harbor Program in accordance with its Commercial or other Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Upperquad

privacy@upperquad.com / +1 415 424 4330

Effective as of January 30, 2026.